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Terms of Use: Repliers

Last updated April 2026

THESE TERMS OF USE APPLY TO ALL USE OF THE STITCHT SERVICE.

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PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS WEBSITE OR APPLICATION.

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By submitting your Content through Stitcht, you confirm that you have read, understood and agree to be bound by these Terms of Use. If you do not agree, you must not submit Content or use the Stitcht Services.

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These terms of use (together with the documents referred to in them) set out the terms on which you may make use of services available on our website www.stitcht.io and our web app app.stitcht.io and any subdomains of stitcht.io (collectively, the "Stitcht Services").

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You are also responsible for ensuring that all persons who access the Stitcht Services through your internet connection are aware of these Terms of Use and comply with them.

Other Applicable Terms & Policies

The following additional policies also apply to your use of the Stitcht Services:

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Our Privacy Policy, which sets out the terms on which we process any personal data we collect from you or that you provide to us. We process your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

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Our Cookie Policy, which sets out information about the cookies on the Website.

Definitions

"Content” means any and all audio, video, text, images, data, services, advertisements, promotions, URLs, keywords, navigational elements, links, pointers, technology and software content (including via any API made available by Stitcht).

Information about us

The Stitcht Services are operated by Stitcht Limited (“we”, “us”, “our”, “Stitcht”). We are a limited liability company registered in England and Wales under company number 10815145 and have our registered office at Sovereign House Towcester Road, Old Stratford, Milton Keynes, England, MK19 6AN. You can contact us by emailing us at support@stitcht.io.

Changes to these Terms of Use

We reserve the right to revise or amend these Terms of Use at any time to reflect changes to our business or changes in the law. Where changes are material, we will notify you by displaying a clear notice within the Stitcht Services and, where possible, by email. Your continued use of the Stitcht Services after such notice constitutes your acceptance of the revised terms.

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If you do not want to agree to any updated Terms of Use, you can request deletion of your Content by emailing support@stitcht.io from the email address associated with your Content or account.

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We may transfer our rights and obligations under these Terms of Use to another organisation, for example in the event of a merger, acquisition or sale of assets, and we will notify you if this occurs.

Disclaimer

The Stitcht Services are made available free of charge to repliers.

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We do not guarantee that the Stitcht Services, or any Content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of the Stitcht Services for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal. 

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Although we make reasonable efforts to update the information available through the Stitcht Services, we make no representations, warranties or guarantees, whether express or implied, that the Content available through the Stitcht Services is accurate, complete or up-to-date. 

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Access to the Stitcht Services is permitted on a temporary basis. We may suspend, withdraw, discontinue or change all or any part of the Stitcht Services without notice. We will not be liable to you if for any reason the Stitcht Services are unavailable at any time or for any period. Please note that any of the Content available through the Stitcht Services may be out of date at any given time, and we are under no obligation to update it.

 

The Content on the Stitcht Services is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the Content available through the Stitcht Services.

Your Commitments

In return for our commitment to provide the Stitcht Services to you, we require you to make the below commitments to us.

Who can use the Stitcht Services

We want the Stitcht Services to be as open and inclusive as possible, but we also want it to be safe, secure, and in accordance with the law. So, we need you to commit to a few restrictions in order to be part of our community: 

  1. You must be at least 18 years old.

  2. You must not be prohibited from receiving any aspect of the Stitcht Services under applicable laws or engaging in payments related Stitcht Services if you are on an applicable denied party listing.

  3. We must not have previously deleted your Content for violation of law or any of our policies.

  4. You must not be a sex offender. 

Ways Stitcht can't be used

It's important for everyone's safety that you agree to not do any of the following: 

  1. You can't impersonate others or provide inaccurate information. You don't have to disclose your identity when using the Stitcht Services, but you must provide us with accurate and up to date information (including registration information). Also, you may not impersonate someone you aren't, and you can't submit Content for someone else unless you have their express permission.

  2. You can't do anything unlawful, misleading, or fraudulent or for an illegal or unauthorised purpose.

  3. You can’t post anything intended to bully, insult, intimidate or humiliate any person.

  4. You can't violate (or help or encourage others to violate) these Terms of Use or our policies.

  5. You can't do anything to interfere with or impair the intended operation of the Stitcht Services.

  6. You can't attempt to submit Content or access or collect information in unauthorised ways. This includes submitting Content or collecting information in an automated way without our express permission.

  7. You can't post private or confidential information or do anything that violates someone else's rights, including intellectual property. To report Content that you think infringes your intellectual property rights or is your confidential information, email support@stitcht.io.

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Permissions you give to us

As part of our agreement, you also give us permissions that we need to provide the Stitcht Services.

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We do not claim ownership of your Content, but you grant us a license to use it. Nothing is changing about your rights in your Content. We do not claim ownership of your Content that you post on or through the Stitcht Services. Instead, when you share, post, or upload your Content that is covered by intellectual property rights (like photos or videos) on or in connection with  the Stitcht Services, you hereby grant to us a non-exclusive, royalty-free, transferable, sub-licensable, worldwide and perpetual license to host, use, distribute, modify, run, copy, publicly perform, display, translate, cut, edit, amend, adapt and create derivative works of your Content (consistent with your privacy and application settings). 

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This means that you still own the intellectual property rights in your Content, and you can post or share your Content elsewhere and grant other people permission to use your Content. However, we will also be entitled to make use of your Content by sharing it on our platform or anywhere else we choose to (in any country) or by editing the Content so that it can be used by our clients for their marketing and advertising needs. We will be able to do this at any time from when your Content is posted, and we will also be entitled to grant these same rights to our clients so they can use your Content in the same way. 

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Important: Please be aware that once your Content has been sub-licensed to a client, we may not be able to require that client to delete it. Please read the section below on removing your Content carefully before submitting.

Moral Rights

To the extent permitted by law, you acknowledge that your Content may be edited, adapted or presented in modified form by us or our clients. Where you have moral rights in your Content under applicable law (including the right of integrity and right of attribution), you agree to waive those rights to the extent necessary to allow us and our clients to use your Content as described in these terms. This waiver does not affect your underlying ownership of the Content.

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Please note that in some jurisdictions, including certain EU member states, moral rights cannot be waived by contract. If you are located in such a jurisdiction, your local law rights will not be affected by these terms.

Content Licence to Other Users and Clients

By submitting your Content via a Stitcht thread, you grant us, other users of the Stitcht Services, and our clients a non-exclusive, royalty-free, fully transferable, perpetual worldwide licence to use, modify, adapt, reproduce, make derivative works of, publish and/or transmit, and/or distribute and to authorise other users of the Stitcht Services and other third-parties to view, access, use, download, modify, adapt, reproduce, make derivative works of, publish and/or transmit your Content in any format and on any platform, either now known or hereinafter invented.

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This means that you and the owner of your Content still own the copyright in the Content, but that other users and our clients have the rights set out above. You should only submit Content if you are comfortable with these terms.

Additional rights we retain

If you use Content covered by intellectual property rights that we have and make available through the Stitcht Service (for example, images, designs, videos, or sounds we provide that you add to any Content you create or share), we retain all rights to our Content (but not yours).

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You can only use our intellectual property and trademarks or similar marks with our prior written permission. To do so contact support@stitcht.io.

 

You must obtain written permission from us or under an open source license to modify, create derivative works of, decompile, or otherwise attempt to extract source code from us. To do so contact support@stitcht.io.

If you want to remove your Content

If you want to remove your Content from the Stitch Service, please contact us using the email address at the bottom of these Terms of Use. While we will take steps to remove Content where possible, please be aware that:

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  1. Once we have sub-licensed your Content to one of our clients, we cannot guarantee that the client will delete it. The licence you have granted to that client will continue and cannot be terminated by us on your behalf. You may contact the relevant client directly to request deletion, but we cannot compel them to comply.

  2. Where you have made your Content available on a thread containing other contributors, you won’t be able to end your licence with those other contributors. This is because we do not have control over other contributors, so we cannot guarantee that they will delete any of your Content which you have shared with them.  

Our right to remove your Content

We can remove any of your Content or information you share on the Stitcht Services if we believe that it violates these Terms of Use, our policies, or we are required to do so by law. We can refuse to provide or stop providing all or part of the Stitcht Services to you immediately if you: clearly, seriously or repeatedly violate these Terms of Use, our policies, if you repeatedly infringe other people's intellectual property rights, or where we are required to do so by law. If we take action to remove your Content for violating our Terms of Use or policies, we will notify you where appropriate. If you believe your Content has been deleted in error, or you want to permanently delete your Content, contact support@stitcht.io.

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Content we delete may persist for a limited period of time in backup copies and will still be visible where others have shared it. This paragraph, and the section below called "Our Agreement and What Happens if We Disagree," will still apply even after your Content is deleted.

International users

Global access

The Stitcht Services are accessible from multiple countries. These Terms of Use are governed by the laws of England and Wales. However, if you are accessing the Stitcht Services from outside the United Kingdom, please be aware that your local laws may provide you with additional rights and protections that we are required to respect, and nothing in these terms limits those rights.

European Union users

If you are located in the European Union, the following additional provisions apply:

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  1. You have rights under EU GDPR in respect of your personal data, including the right to access, rectify, erase, restrict and port your data. These rights are described in our Privacy Policy.

  2. Nothing in these terms removes your right to bring a claim before the courts of your home EU member state or the protections afforded to you as a consumer by the laws of your home country.

  3. You have the right to access EU-approved Alternative Dispute Resolution (ADR) schemes. Further details are available from the European Commission's Online Dispute Resolution platform at ec.europa.eu/consumers/odr.

  4. We are required to comply with the EU Digital Services Act (DSA) in respect of our handling of user-generated content. If you believe any Content on the platform is illegal or harmful, you may report it to us at support@stitcht.io and we will assess and respond within a reasonable timeframe.

United States Users

If you are accessing the Stitcht Services from the United States, the following additional provisions apply:

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  1. Children under 13 are strictly prohibited from using the Stitcht Services in accordance with COPPA.

  2. If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal data we collect, the right to request deletion, and the right to opt out of the sale of your personal data. We do not sell personal data to third parties.

  3. Please be aware that the commercial use of your Content by our clients, including in advertising and marketing materials, may engage rights of publicity laws applicable in your state. By submitting your Content you acknowledge and consent to such use as described in the Permissions You Give to Us section above.

  4. To exercise any privacy rights under US law, please contact support@stitcht.io.

Australia and other jurisdictions

If you are located in Australia, your use of the Stitcht Services is also subject to the Australian Consumer Law, which provides protections that cannot be excluded by contract. If you are located in another jurisdiction, your local consumer protection and data privacy laws may provide you with rights in addition to those described in these terms.

Our agreement and what happens if we disagree

Our agreement

  1. If any aspect of these Terms of Use are unenforceable, the rest will remain in effect.

  2. Any amendment or waiver to these Terms of Use must be in writing and signed by us. If we fail to enforce any aspect of these Terms of Use, it will not be a waiver.

  3. We reserve all rights not expressly granted to you.

Who has rights under this agreement

  1. These Terms of Use do not give rights to any third parties.

  2. You cannot transfer your rights or obligations under these Terms of Use without our consent.

  3. Our rights and obligations can be assigned to others. For example, this could occur if our ownership changes (as in a merger, acquisition, or sale of assets) or by law.

Liability

We will use reasonable skill and care in providing the Stitcht Services to you and in keeping a safe, secure and error-free environment. Provided we have acted with reasonable skill and care, we do not accept responsibility for losses not caused by our breach of these Terms of Use; losses not reasonably foreseeable at the time of entering into these Terms of Use; offensive or unlawful Content posted by others; or events beyond our reasonable control.

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Nothing in these Terms of Use excludes or limits our liability for death or personal injury arising from our negligence, our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.

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To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to the Stitcht Services or any Content, whether express or implied.

How we will handle disputes

If you have a complaint about your use of the Stitcht Services, or any decision we have taken under these Terms of Use, please contact us in the first instance at support@stitcht.io. We take all complaints seriously and will aim to respond within 14 days.

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If we are unable to resolve your complaint directly, you may have access to Alternative Dispute Resolution (ADR) schemes depending on your jurisdiction. EU users can access the European Commission's Online Dispute Resolution platform at ec.europa.eu/consumers/odr.

 

Subject to the international users provisions above, these Terms of Use are governed by the law of England and Wales and any dispute that cannot be resolved through our complaints process is subject to the jurisdiction of the courts of England and Wales.

Online safety and harmful content

We are committed to maintaining a safe environment for all users of the Stitcht Services. We comply with applicable online safety legislation, including the UK Online Safety Act 2023 where applicable to our services.

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If you encounter any Content on the Stitcht Services that you believe is illegal, harmful, or in breach of these Terms of Use, please report it to us at support@stitcht.io. We will assess all reports and take appropriate action in accordance with our content moderation policies and applicable law.

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We reserve the right under the Defamation (Operators of Websites) Regulations 2013 to remove user-generated Content and share personal data of users in accordance with the statutory regime relating to allegations of defamation.

Unsolicited material

We always appreciate feedback or other suggestions, but may use them without any restrictions or obligation to compensate you for them, and are under no obligation to keep them confidential.

Claims of copy right infringement

We take claims of copyright infringement very seriously. If you believe any materials, Content or information accessible on the Stitcht Services infringes your copyright, you may request removal of those materials (or access to them) from the Stitcht Services by submitting written notification to us at support@stitcht.io.

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We will respond to notices of alleged copyright infringement that comply with applicable law. It is the policy of Stitcht to delete Content of repeat infringers.

Indemnity

You acknowledge that you are responsible for any material that you post on the Stitcht Services and that if you breach any of these Terms of Use you may be personally liable to us or any third party that suffers harm as a result.

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You agree to indemnify and keep us, our successors and assigns, our directors, trustees, offices, employees and agents indemnified from and against all liabilities, claims, losses, costs, damages and expenses including legal fees which are reasonably incurred by us should you breach any of these terms and conditions.

Limitation of our liability

Nothing in these Terms of Use excludes or limits our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.

To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to the Stitcht Services or any Content on it, whether express or implied.

We will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:

  • Use of, or inability to use, the Stitcht Services; or

  • use of or reliance on any Content displayed on the Stitcht Services.

  • loss of profits, sales, business, or revenue;

  • business interruption;

  • loss of anticipated savings;

  • loss of business opportunity, goodwill or reputation; or

  • any indirect or consequential loss or damage.


Further, you acknowledge that the author of each posting on the Stitcht Services is responsible for their comments. Insofar as the law permits, we shall not be liable for any loss, damage or distress incurred as a result of material posted through the Stitcht Service. We reserve our rights under the Defamation (Operators of Websites) Regulations 2013/3028 to remove all user-generated Content and/or share personal data of users in accordance with the statutory regime relating to allegations of defamation.


We are not responsible for the accuracy, veracity or reliability of any opinion, advice or statement made through the Stitcht Services and such communications shall not be considered to be reviewed, screened, monitored, edited or approved by us.


We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of the Stitcht Services or to your downloading of any Content from it, or from any website linked to it.

Viruses

We do not guarantee that the Stitcht Services will be secure or free from bugs or viruses.

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You are responsible for configuring your information technology, computer programmes and platform in order to access the Stitcht Services. You should use your own virus protection software.

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You must not misuse the Stitcht Services by knowingly introducing viruses, Trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to the Stitcht Services, the server on which the Stitcht Services are stored or any server, computer or database connected to Stitcht. You must not attack our website via a denial-of-service attack or a distributed denial-of-service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use the Stitcht Services will cease immediately.

Linking to our Website

  • You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.

  • You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

  • You must not establish a link to our Website in any website that is not owned by you.

  • Our Website must not be framed on any other site, nor may you create a link to any part of our Website other than the home page.

  • We reserve the right to withdraw linking permission without notice.

  • If you wish to make any use of Content available through the Stitcht Services other than that set out above, please contact support@stitcht.io.

Third party links and resources on the Stitcht Services

Where the Stitcht Services contains links to other sites and resources provided by third parties, these links are provided for your information only.

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We have no control over the contents of those sites or resources.

Applicable law

These Terms of Use are governed by and construed in accordance with the law of England and Wales. Subject to the provisions in the International Users section above, any dispute that may arise is subject to the jurisdiction of the courts of England and Wales.

Contact us

To contact us, please email support@stitcht.io.

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